Tropical Auto Group

Cnr Bruce Highway & Alexandra Streets
North Rockhampton, QLD
07 4931 9333

Careers

How would you like to join our team?
Tropical Auto Group Pty Ltd offers a great working environment and is a successful Motor Vehicle dealership in Rockhampton.

If a position you are interested in is not currently available, we are happy for you to submit your interest and we will keep your information on file as we may be in contact when future positions become available.

 

Service Advisor Position Available

Tropical Auto Group Pty Ltd currently has a position available for an enthusiastic and experienced Service Advisor.

The successful applicant should display exceptional interpersonal, communication and customer relations skills. It is preferable to have previous experience; however, training will be provided. As our Service department is extremely busy, we require an energetic, self-motivated and industrious applicant prepared to work in a cohesive and well-organised team.

RESPONSIBILITIES:

  • Greeting and listening to customers daily.
  • Being the contact point for customers and taking responsibility throughout their service.
  • Explaining service options and processes.
  • Accurately completing relevant paperwork.
  • Communicating with colleagues with scheduling of repair orders.
  • Consistently following up for your customer.
  • Preparing repair orders and quotes.
  • Updating customer data base as required.

ESSENTIAL CRITERIA:

  • Highly organised and systems orientated.
  • Good communication skills – both oral and written.
  • Ability to problem solve efficiently.
  • Possess a customer service focus to ensure our company provides its customers with exceptional service.
  • Exceptional time management skills.
  • The ability to work under pressure and meet deadlines.
  • Some technical knowledge is desirable.
  • Hold a current Driver’s Licence (Manual Licence is mandatory).

If you believe you have the skills and experience to work within our dynamic service team, send your application and resume to abryson@tropicalauto.com.au by close of business, Wednesday, 31st October 2018.

 

Motor Technician Position Available

Tropical Auto Group Pty Ltd is a multi-franchised dealership seeking experienced and qualified technicians to join their team. Tropical Auto Group Pty Ltd is a family owned and run business in North Rockhampton, Queensland.

THE ROLE:

The successful candidates will be responsible for vehicle servicing, diagnostics, fault finding & repair as well as general vehicle maintenance. You will work closely with a highly-skilled team of motor technicians to solve technical issues, implement solutions and provide high levels of customer satisfaction.

JOB REQUIREMENTS:

  • Carrying out scheduled service tasks.
  • Diagnosis and repairs on a full range of vehicles.
  • Ability to adapt and manage time effectively.
  • Excellent attention to detail and quality workmanship.
  • Excellent communication skills and accurate record keeping.
  • Must be able to work well autonomously as well as part of a team.
  • Excellent problem solving and assessment abilities.

SKILLS/QUALIFICATIONS:

  • Must be a trade qualified Technician.
  • Current Roadworthy Certificate (preferred).
  • Ability to read and comprehend written instructions and information.
  • Knowledge in all aspects of automotive repair and maintenance.
  • A current manual driver’s license.

APPLY NOW! If you are an experienced technician seeking the opportunity to work with a great team, with a great company offering a family friendly work/life balance, please send your resume and letter of application to msparks@tropicalauto.com.au by close of business Friday, 26th October 2018.

Should you require a confidential discussion, please call Matt Sparks on 07 49 319 357.

EMPLOYMENT ENQUIRY >





Applying for a position in:

SalesServicesParts
WorkshopAdministrationDetailer

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CONTACT US

07 4931 9333

Cnr Bruce Highway & Alexandra Streets
North Rockhampton, QLD

Monday to Friday Sales 8:00am – 5:30pm
Parts 8:00am – 5:00pm
Service 7:30am – 5:00pm
Saturday Sales & Parts 8:00am - 12 noon