Tropical Auto Group (“TAG”) is committed to responsible privacy practices and to complying with the National Privacy Principles contained in the Privacy Act (Cth). Except where the information that TAG holds is exempt under the Privacy Act (such as employee information contained in TAG’s employment records) individuals may access the personal information which TAG holds about them. Generally TAG holds personal information about its customers for the purpose of notifying them about field service action, for example, recalls, and scheduled servicing, and for customers to obtain warranties or requested additional services from TAG.
In general terms the major recipients of information that would be used in these instances would be TAG’s’ motor vehicle franchisors who are responsible for the bulk of such action satisfaction eg. Vehicle warranty, recalls etc.
In these instances TAG’s designated franchisors are listed as:
- Ford Motor Company of Australia Ltd
- Mitsubishi Motors Australia Ltd
- Kia Motors Australia
- Isuzu Ute Australia Pty Ltd
- Great Wall Motors
TAG also collects information in the processing of applications for the supply of finance and other vehicle aftermarket applications, insurance with various finance houses, insurers and ancillary suppliers.
In the event where personal details are required completion of a Privacy Statement (Appendix A to this policy) will be required.
Please visit our website (www.tropicalauto.com.au) or contact our dealership (Ph. 07 49319333) if you would like more information regarding TAG’s commitment to privacy or its management of personal information.